Frequently Asked Questions

Everything you need to know about bringing Case Study into your home.

What is the typical shipping timeline for furniture?

Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.

Do you offer a warranty on your home goods?

Yes, all Case Study furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.

What is your return policy for home decor?

We accept returns on unused items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to oversized furniture items.

Are your wood products sustainably sourced?

Sustainability is at our core. We exclusively use FSC-certified timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.

Can I request fabric swatches before purchasing?

Absolutely. You can order a complimentary swatch kit through our product pages to see and feel our upholstery options in your own lighting before making a decision.

Do you provide international shipping?

Currently, we ship to the contiguous United States and Canada. We are working on expanding our international logistics to more countries soon.